Don’s is a member of the largest marketing group in the Electronics and Appliance industry with over 3,000 members and $12 billion dollars in combined annual sales. This combined buying power allows Don’s to be competitive with all national chains and still provide the personal customer service you have come to expect from Don’s.

Does it really matter?  Short Answer… YES. It really does matter.

If all our purchases worked out like we’d like them to, work perfectly without defects and function for as long as their normal life without glitches or breaks, then we would have no complaints. But in reality, things don’t always work as they should. Items fail and sometimes things are missing when we open the box. When you make your purchase at Don’s, because we are an Authorized Dealer for all our products, we have a relationship with all of our manufacturers and we have been hand picked by them to represent their products. At Don’s, all products include the free manufacturer’s warranty, are A-Class brand new stock, and are NOT refurbished, NOT remanufactured, and NOT used.

Don’s TV will always strive to provide excellent customer service , competitive pricing, and a professional sales staff to aid you in your buying decisions. Since 1979, Don’s is the only dealer in East Texas which provides factory authorized service for all purchases made at our store.  Don’s offers professionally trained service technicians for Appliances and Electronics with over 200 years of combined experience in our industry.  At Don’s, we offer Front Door Parking, Same Day Emergency Delivery, and a huge selection of products from the top name brands in our industry.  Give Don’s a try and let us prove to you that Customer Service is still alive today.